We regret to inform you that we have taken the difficult decision to surrender our licence with immediate effect and you will no longer be able to deposit and use our services.
Please be assured that any outstanding balances on your account will remain protected and available to be withdrawn in accordance with our terms and conditions.
You can find further details of how to withdraw your funds by logging in to your account. If you have any queries relating to our surrender you can direct these to our customer support team by using the Support section of the website.
NEW LOYALTY SHOP COMING SOON
We’re preparing a new and improved shop. This means that for the moment, the Mr.Spin Bingo Loyalty Shop will be closed. Don’t worry! Your points will still be intact and ready for use upon the launch of the new store.
Your points can only be redeemed once the new shop has opened. We will update you when the new store is ready for launch.
*Please note, following the closure of the existing shop, you will not be able to collect any further points. 18+. T&Cs apply. BeGambleAware.org
Loyalty Shop FAQ
The Mr. Spin loyalty shop has closed, and I’ve not used up my points. Have I lost them?
Your points will be available for use when the new shop has opened. We will send you an update a little closer to the time. Until the new shop opens, your points will not expire.
How can I redeem my prizes from the shop?
You will be able to redeem the points once the shop is reopened. Please note, following the closure of the existing shop, you will not be able to collect any further points or redeem your points.
Can I still earn points before the launch of the new shop?
Once the current shop has closed, additional points cannot be collected. However, you can view your point at any moment on the dedicated page. You can start to collect points again, once the new shop has launched. We will send you an update a little closer to the time.
There will be a period when you are unable to redeem your points. This is between the closure of the old shop and the opening of the new shop.
For any further information, please feel free to contact us via Customer Support.
